Pressing a soft key executes the action displayed above it on the phone's display. Soft keys: Soft keys are the buttons directly below your display. If you need further assistance, please submit a Help Request: Glossary: Business class customers can submit a ticket ( ) to have this configured on the central telephone switch for them. Your phone set will register a missed call from that number but it will not ring, and the caller will not be forwarded to your voice mail.Īuto Reject can be configured on the phone by customers regardless of whether they have Basic or Business class service.Callers from the auto-rejected number will hear "We are sorry, your call cannot be completed at this time.Exit and save your directory changes by pressing the left arrow button and then the "Yes" or "Save" soft key (depending on the model of your phone).Save the change by pressing the "OK" soft key.Change it to "Enabled" by pressing the right arrow button. On the IP321/335 phones you will need to select it using the check mark button. Scroll down to the "Auto Reject" field.Press the "OK" soft key to save the changes. Scroll down to the "Last Name" field, select it with the check mark button, then delete the contents of the field as you did above for the "First Name" field.Press the "OK" soft key to save your edits.Depending on your model of phone, you remove the contents by pressing either the "<<" (left-double-angle-bracket) soft key or the "X" button. Scroll down (if needed) to the "First Name" field, select it with the check mark button, and delete the contents of the field.Press the "Edit" soft key to edit this entry.Use the up- and down-arrow buttons to locate the entry, then the check mark button to select it. Select this record in your phone's directory.Depending on the model of your phone, you can access the directory via the "DIR" soft key or the "Directories" button. Press the "Menu" button twice to exit out of the call list.Depending on your model of phone, you do this by clicking first the "Move" soft key or the check mark button, then by pressing the "Save" soft key. Once you have located the number to be blocked, select it from the "Received Calls" list by pressing the check mark button.Depending on your model of phone, this list can be accessed using the phone's "Callers" soft key, or the phone's down arrow button. After receiving a call from the number you wish to block, with your phone hung up, locate the number to be blocked in your "Received Calls" list.If you are receiving nuisance calls from a particular phone number that is not of a threatening or harassing nature (see Malicious Call Trace), you can configure your phone to automatically reject calls from that number.
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